Services
Six services, delivered on site in West Michigan and remotely across the U.S. Most clients start with an assessment and stay with us for ongoing support.
Managed IT Support
We take day‑to‑day responsibility for your computers, servers and users for a flat monthly fee per user.
- Help desk by phone and email
- 24/7 monitoring and alerting
- Operating system and application patching
- New hires, departures and device setup
Private Cloud Hosting
We host your servers and applications on dedicated hardware, either on site at your office or in our cloud, so you keep control of your data without managing the equipment yourself.
- On‑site servers we install and maintain
- Hosting in our cloud environment
- Backups with scheduled restore testing
- Migration from aging servers or other providers
Licensing Management
We manage your Microsoft 365 and other software subscriptions so every user has what they need and you stop paying for what nobody uses.
- Microsoft 365 licensing and administration
- Line‑of‑business and security software
- Renewals, true‑ups and cost reviews
- License assignment for new hires and departures
Cybersecurity
We protect your people, devices and accounts from the attacks small businesses see most, and train your staff to spot threats before they cause damage.
- Endpoint protection on every device
- Managed detection and response
- Email filtering and phishing protection
- Security awareness training for your staff
Hardware & Deployment
We source business‑grade equipment, install it, and track warranties and replacement dates.
- Laptops, desktops and monitors
- Servers, firewalls and network equipment
- Configured and ready to use on day one
- Warranty and lifecycle tracking
Managed VoIP
We install and manage your phone system, at your site or in our cloud, with service from the carrier you choose, such as VoIP.ms.
- Phone system installed and maintained
- Desk phones, conference phones and headsets
- Call routing, auto attendants and voicemail
- Carrier setup and number porting
Common questions
How much do you charge?
Most clients spend between $2,000 and $10,000 per month on our services. Our packages start at $115 per end user per month.
Can we hire you for one-off support or projects?
We are available for closed-end projects that have no ongoing support needs. Ongoing support, where we need to be familiar with your systems and needs, is available with a retainer.
What types of businesses do you work with?
Our ideal clients are small to medium businesses with between 10 and 100 end users. In general, we work with businesses not in the government, education, finance or healthcare sectors.