Support

We provide unlimited IT support for a flat monthly fee. Your users will have the answers they need, and you won’t be surprised by the bill.

Tools

Microsoft Office 365 and G Suite by Google are included in our offering. Work from anywhere, on any device, securely.

Backup/Disaster Recovery

Hourly on-site backups, replicated off-site, are the norm for our clients. In an emergency, we spin up a copy in the cloud to get people back to work.

Consulting

By understanding your business, we can recommend a custom I.T. strategy. Knowledge is indeed power, so let us help you mine your data for business advantages you never knew you had.

Cybersecurity

Threats are constantly evolving, so we must too. We implement advanced hardware and software to defend your systems, and train users to intercept social and phishing attacks.

Single Source I.T.

If we can’t handle something, we find a provider or product that can. We want to be the first call, and the only call you have to make.

Transparent pricing

Many I.T. support companies hide their pricing behind aggressive sales people. Not us. We know our services are valuable, so if the price scares people off, it probably wasn't a good fit anyway.

See Pricing

From our blog

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I.T. Is Not Part of Accounting

on February 5, 2019

History of IT Departments It is no secret that computers crunch numbers. So, it was natural that one of the first fields in which they were widely used was accounting. Computers probably have saved billions in dollars over the years by making accountants’ lives easier. It was therefore natural, for many years in business, to consider the computer department, or in modern parlance, the IT department, part of Accounting. We’re here to tell you that it is time to ditch this archaic concept, and your business may depend on it.

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I.T. Support Can Be Inexpensive

on January 31, 2019

Why Are You So Cheap? We get asked how we are able to offer so many IT services for such a small monthly cost. Usually, this is after a prospect has interviewed other IT support firms, gotten quotes, and then brought us in. When it comes to IT support and services, we keep our costs low, use proven technologies, handle things in a procedural and automated fashion, focus only on things that bring value to our clients, and target clients that value us and IT.

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Setup Employees to Work from Home

on December 5, 2018

Setup Employees to Work from Home or Remotely As winter sets in across West Michigan, some businesses in our area, especially lake shore communities of Muskegon, Grand Haven and Holland, seek advice on allowing their employees to work from home. As a pretty nice perk, this not only removes the need for employees to slip-n-slide on ice covered roads, but can also attract a younger workforce accustomed to location flexibility.

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WiFi Network Installation

on November 27, 2018

WiFi Network Installation One might think that WiFi network installation is a solved topic. Unfortunately, that’s not necessarily the case. This is probably because the term “WiFi” covers a huge range of products, implementation methods, and several interconnected standards. Most of the time when we are brought in to handle a WiFi network install, it is because someone grabbed off the self hardware from a local retailer and plugged it in without any kind of plan in mind.

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