Support

We provide unlimited IT support for a flat monthly fee. Your users will have the answers they need, and you won’t be surprised by the bill.

Tools

Microsoft Office 365 and G Suite by Google are included in our offering. Work from anywhere, on any device, securely.

Backup/Disaster Recovery

Hourly on-site backups, replicated off-site, are the norm for our clients. In an emergency, we spin up a copy in the cloud to get people back to work.

Consulting

By understanding your business, we can recommend a custom I.T. strategy. Knowledge is indeed power, so let us help you mine your data for business advantages you never knew you had.

Cybersecurity

Threats are constantly evolving, so we must too. We implement advanced hardware and software to defend your systems, and train users to intercept social and phishing attacks.

Software Development

Sometimes out-of-the-box just doesn’t work. Every business is different, so when needed, we create custom solutions, for unique requirements, within budget.

Transparent pricing

Many I.T. support companies hide their pricing behind aggressive sales people. Not us. We know our services are valuable, so if the price scares people off, it probably wasn't a good fit anyway.

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From our blog

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Setup Employees to Work from Home

on December 5, 2018

Setup Employees to Work from Home or Remotely As winter sets in across West Michigan, some businesses in our area, especially lake shore communities of Muskegon, Grand Haven and Holland, seek advice on allowing their employees to work from home. As a pretty nice perk, this not only removes the need for employees to slip-n-slide on ice covered roads, but can also attract a younger workforce accustomed to location flexibility.

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WiFi Network Installation

on November 27, 2018

WiFi Network Installation One might think that WiFi network installation is a solved topic. Unfortunately, that’s not necessarily the case. This is probably because the term “WiFi” covers a huge range of products, implementation methods, and several interconnected standards. Most of the time when we are brought in to handle a WiFi network install, it is because someone grabbed off the self hardware from a local retailer and plugged it in without any kind of plan in mind.

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How to Create an IT Budget

on November 21, 2018

How to Create an IT Budget As the end of the year approaches, budgeting is often on the minds of business people. Developing an effective IT budget isn’t easy considering how dynamic businesses must be. What if plans change mid-year? What if there’s an acquisition? How do you make your budget look good if you want to be acquired? There are many issues to consider, and in the fast paced world of IT, making a year long plan takes careful consideration.

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The Best Backup

on May 24, 2018

Whether it be ransomware, a natural disaster, user error or simple hardware failure, backups are an absolute must in today’s IT world. Yet, a surprising number of companies wrongly think that something like mirrored drives are enough, or someone remembering to plug in a USB drive each day will save the day. Nope. When we set out to design a backup system that was resilient to all forms of failure, some said that there was no such thing as a perfect backup.

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