Internet Speeds and Business Operations
How fast is your Internet connection? Three hundred megabits? A gigabit? Either answer would only be partially correct. The often quoted speed of an Internet connection is typically the downstream or download speed. There is another number that has a significant impact on the performance of business Internet connections: the upstream speed.
While it's true that a large portion of what you do on the Internet is "downloading", other things such as sending emails, uploading files to customers, video calls, cloud backups and transferring data between multi-site businesses use the upstream portion of your Internet connection.
When DSL and cable broadband came on the scene, they brought with them a paradigm shift. These new connection speeds, known as asymmetric, attempted to strike a balance between the speeds they offered and the shared medium used to deliver the service.
Without getting too technical, we'll try to explain the basis for these asymmetric speeds. Shared mediums such as coaxial cable or twisted pair telephone lines are used to serve many customers. There is no direct, single line that runs from the ISP to your home or business. Because of that, the available capacity on these lines needs to be divided up in a way so that everyone can get a piece of the pie. Both upload and download signals share those lines too. So, because most businesses and people do more downloading than uploading, the decision was made early on to give a larger slice of the pie to the downstream side.
Unfortunately, that creates some problems for businesses and home office users. Businesses, by their very nature, are producers, but most Internet users are consumers. This difference is key, because when you're producing something you have to deliver it. This also holds true in the digital realm. An engineer may produce a CAD drawing, or a videographer may produce a wedding video. They then need to deliver that. Sending those large files over a choked upstream connection can be very frustrating.
For years, symmetric Internet connections were very expensive. That has changed. Fiber optic providers have expanded across West Michigan, and fiber is well suited to symmetric connections because it has so much more total bandwidth available that carving it up like coax or twisted pair isn't necessary. Cable providers have raised their upload speeds too, though most cable plans are still asymmetric.
Before signing or renewing an Internet contract, check which fiber providers now serve your address. Their footprints have grown considerably in recent years.
So, what's a business to do if it only has access to a slow upstream connection?
We think a novel solution is to produce in the cloud. If you're actually doing the work on a terminal server, hosted workstation, or other remote application, then you're creating your product at a location served by extremely high speed Internet service.
Take cloud workstations such as Microsoft's Windows 365 or Amazon WorkSpaces for example. These are hosted desktops running in a data center with very fast, symmetric connections. So, if you're doing your video editing, CAD drawings, or other bandwidth hungry work in the cloud, then you don't need much of an Internet connection at your business or home office.
Services like these come with other benefits too. Instead of having your work tied to a desktop computer, or being limited by the compute power in a laptop, a hosted solution gives you access to massive power on virtually any device. Mobile phones, tablets and regular desktops all become clients of that cloud workstation. It also takes away the fear of having hardware stolen, as very little data actually resides locally. And of course, when it comes time to email out a drawing, or upload a video to a web host, it happens at breakneck speed, not over a sluggish cable upstream connection.
We're big fans of this kind of technology because our clients tell us it solves a problem they didn't really know they had. Once switched over to this kind of platform, things just happen more easily and the technology gets out of the way so business can get done.